We’d Love to Hear From You

Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at OpenAirGear. Back in 2018, our founder, Jake, used to reply to every single email himself—sometimes even at 2 AM! While we’ve grown a bit since then, that personal touch? It’s still at the heart of everything we do.

Your Voice Matters

Seriously, it does. Whether you’ve got a question about our hiking backpacks or just want to share a story from your latest adventure (we live for those), we’re all ears. Fun fact: Our best-selling tent design came from a customer’s suggestion during a late-night chat. So yeah, we listen.

Get in Touch

• Address: 136 Acacia Drive, Blue Lake, CA – swing by if you’re in the neighborhood!
• Email: [email protected] (We usually reply within 12 hours—unless we’re out testing new gear!)
• Phone: +1 (221) 436-8819 (Monday–Friday, 9am–6pm PST)
• Live Chat: Look for the little icon in the corner. Real humans, no bots.

Why Bother Writing?

Honestly? Because we’re just as passionate about the outdoors as you are. That waterproof jacket you’re eyeing? We field-tested it during a surprise hailstorm in Colorado. Got feedback? We’ll probably put it straight into our next product meeting. And if you’re wondering—yes, Jake still reads every tenth email personally. Old habits die hard.

P.S. If you include photos of your adventures, they might just end up on our wall (or Instagram!). Just saying.