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PRIVACY POLICY

Introduction

At www.openairgear.shop, we prioritize your privacy as much as you value your outdoor adventures. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal information with the highest standards of care and security.

Information We Collect

When you interact with our website, we collect both automatic and voluntary data. Technical details like your IP address, browser type, and device identifiers help us optimize your browsing experience. For transactions, we request essential details such as your name, shipping address, payment information, and contact email to fulfill orders efficiently.

How We Use Your Data

Your data enables us to process orders seamlessly, respond to customer service inquiries, and personalize recommendations based on your preferences—whether you're shopping for climbing gear or performance sportswear. We also analyze aggregated usage patterns to refine our product offerings and marketing strategies.

Cookies and Tracking Technologies

Cookies play a vital role in enhancing your experience at www.openairgear.shop. Functional cookies remember your cart items, while analytical cookies help us understand how visitors explore our collection of outdoor equipment and activewear. You can adjust cookie settings via your browser, though disabling them may limit certain features.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) and access controls to safeguard your information. Regular security audits and staff training ensure compliance with best practices, minimizing risks of unauthorized access or data breaches.

Third-Party Sharing

To deliver services, we collaborate with trusted partners like payment processors and logistics providers. These entities receive only the necessary data (e.g., shipping details) under strict confidentiality agreements. We never sell your personal information to third-party advertisers.

User Rights and Contact

You retain control over your data. Requests to access, correct, or delete your information can be directed to [email protected]. We respond to all inquiries within 14 business days, ensuring your privacy concerns are addressed promptly.

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